Ippudo (BRAND)

Great Ramen- Atrocious Service Ippudo is a ramen place that has a lot going for it. Firstly their ramen is excellent. Our favourites are the Karakamen ramen and today the special was the Sukiyaki ramen. The Sukiyaki was really tasty and umami with Smokey flavors and delicious meat- very different from their normal offerings. The sides are always good with the edamame, octopus and yam fries highly recommended. The gyoza was ok. Ippudo is a really good family friendly option with comfortable seating, table service and a pretty wide menu that would accommodate individuals in your group that dont just want ramen. Bit different from some of the more basic(but delicious) places if you a looking for a nice dinner out with family and friends. Despite the great food and atmosphere. It is almost completely let down by really bad service. Wait staff look quite disinterested and disorganized. I’m making this call after eating in Ippudo Perth City many many times. Even if there is one or two customers be prepared to wait an inordinate amount time for your food. Also you can role the dice as to who gets what and when. People coming in much later may get served before. This mysterious way of service may annoy some - so best beware.There does seem to be an good number of staff on, it they generally just seem to be standing around and talking to each other. After your order is taken don’t expect and further service from the staff. You pretty much need to walk up to someone to get their attention. For a table service restaurant this is poor. My family had finished their ramen before mine arrived about 15 to 20 minutes later. That tasty edamame you ordered for a snack will probably arrive just as you’re ready to pay the bill. When I queried a stuff a to where our food was as half the dishes had arrived, I was told (quite condescendingly) that they have 2 stations for cooking and the “food will come when it comes”. Surprisingly all the food came minutes after I enquired as to where it was. In conclusion - really good ramen and a really nice place to sit down with a group for dinner. I can’t fault the food and atmosphere. It is let down by atrocious service in comparison to other Ramen places that prioritize prompt and polite service.

First time at a Ramen Noodle restaurant, and was very pleasantly surprised. Staff were great at explaining the dishes. We ordered the Shiromaru Motoaji and Tori Shoyu and they both tasted excellent.

We are familiar with Ippudo In Melbourne and decided to drop in for a fast ramen. The restaurant is quite larger, with both sharing tables, counter service and booths. I’m thrilled with the service we received, the staff were very friendly and accommodating. The ramen is as good as Melbourne. The broth has an umami flavour, the pork falls apart, the noodles cooked to order(I prefer my noodles with some bite!) and the egg is soft boiled. We ordered takoyaki and gyoza as our entree which came out after the mains…. this happens in Melbourne too! Takoyaki were soft, and creamy in the centre but the gyoza was a little oily. We enjoyed the meal and washed it all down with some lemon saki. Yes, I would come back…. The ramen is excellent